Who we are and what this policy covers
Verovian Medical provides physician recruitment, locum support, permanent search support, salary context, referrals, references, and hiring services for the United States. This policy applies to information collected through the Verovian Medical US website, forms, emails, calls, messages, recruiter conversations, and related recruitment systems.
This policy does not make Verovian a healthcare provider, health plan, or clearinghouse. You should not submit patient-identifiable information through our public forms. If information may be subject to HIPAA, facility policy, credentialing policy, or another healthcare privacy rule, it should be shared only through the correct authorised route.
Information we may collect
Physician and candidate information
Name, contact details, specialty, subspecialty, license states, NPI, board status, CV, work history, education, certifications, professional references, compensation expectations, schedule preferences, geography, availability, relocation interest, facilities to avoid, and communication notes.
Credentialing and compliance information
Where appropriate and authorised, we may collect license documents, insurance details, background check status, reference details, health or immunisation documentation, work eligibility, malpractice history, sanctions or exclusions information, and facility onboarding requirements.
Hiring organisation information
Search briefs, vacancy details, compensation ranges, call schedules, facility requirements, hiring contacts, interview feedback, commercial terms, billing details, and communications with Verovian consultants.
Website and communications information
Form submissions, email interactions, message preferences, device and browser information, log data, approximate location inferred from technical data, cookies or similar technologies, and analytics about how the website is used.
Where information comes from
Information may come from you directly, your CV, your registration forms, your communications with Verovian, referrals, references, healthcare organisations, publicly available professional sources, licensing or credentialing sources, background check vendors, job boards, professional networks, or service providers that support our recruitment operations.
If someone refers you, names you as a reference, or provides information about you, we use that information to assess whether follow-up is appropriate. A referral alone does not authorise facility submission or profile sharing.
How we use information
We use information to respond to enquiries, create and update recruitment records, match physicians to suitable roles, support consultant review, coordinate interviews, manage references, support credentialing and onboarding, send role-related communications, deliver salary or market context, operate the website, protect security, comply with legal obligations, and improve our services.
We may also use information to prevent fraud, verify identity or professional status, audit records, manage opt-outs, enforce our terms, handle disputes, and maintain internal records needed for recruitment, compliance, finance, or legal purposes.
AI-assisted processing and matching
Verovian may use software, automation, and AI-assisted tools to parse CVs or job descriptions, organise notes, identify missing fields, summarise recruiter conversations, support matching, and help consultants prioritise follow-up. These tools are used to support recruitment work and consultant review.
AI-assisted output may be imperfect. Verovian consultants should review important recommendations before profile sharing, client introduction, or material recruitment decisions. You may contact us if you believe your record is inaccurate or missing important context.
Email, SMS, phone, and marketing preferences
We may contact you about an enquiry, registration, referral, reference, salary benchmark request, job opportunity, hiring brief, credentialing step, or related recruitment service. Depending on the context and your choices, communications may happen by email, telephone, SMS, WhatsApp, or another channel you provide.
You may opt out of non-essential marketing communications. Marketing emails should include a way to unsubscribe. SMS opt-out instructions may include replying STOP. Operational messages about an active process may continue where permitted and needed.
Retention, security, and storage
We keep information for as long as reasonably needed for recruitment, candidate relationship management, credentialing, audit, legal, compliance, dispute, and business purposes. Retention periods can vary by record type, legal requirement, facility requirement, and whether there is an active recruitment relationship.
We use administrative, technical, and organisational safeguards designed to protect recruitment information. No website, email system, storage provider, or transmission method is completely secure, so sensitive documents should be sent only through approved secure routes.
Your privacy choices and rights
Depending on where you live and how you interact with us, you may have rights to request access, correction, deletion, restriction, portability, opt-out of certain processing, or information about how your data is used. California and other US state privacy laws may provide additional rights for eligible individuals.
We may need to verify your identity before acting on a request. Some records may be retained where needed for legal, compliance, audit, security, credentialing, dispute, or legitimate recruitment purposes.
Children and international transfers
The website and recruitment services are not intended for children. We do not knowingly collect personal information from children through these services.
Information may be processed in the United States, the United Kingdom, or other locations where Verovian or its service providers operate. We use appropriate operational controls for cross-border recruitment records.
Contact us about privacy
Privacy, candidate record, communication preference, or data rights requests can be sent to Physicians@verovian.com or by writing to Verovian Medical, 2591 Dallas Parkway, Ste 300, Frisco, Texas 75034.